SARASOTA, Fla., July 16, 2007— Kingfisher Boats has been recognized for excellence in customer satisfaction by the National Marine Manufacturer Association (NMMA) with its annual Marine Industry CSI award. This is the second consecutive year that Kingfisher has been recognized.
“The Kingfisher team recognizes that the boat business is all about the customer and the experience they enjoy throughout their ownership experience,” said Byron Bolton, President and CEO of WestWinn Group Corp., makers of Harbercraft, Jetcraft and Kingfisher premium all-welded aluminum boats. “Receiving this award reflects our ongoing promise to all of our loyal customers, both new and old.”
Headquartered in Vernon, BC, WestWinnGroup manufactures sportfishing boats ranging from 18 to 30 feet in length. This award applies to the outboard categories.
The spirit of the CSI Award Program is to elevate the importance of customer satisfaction programs and recognize industry best practices in a positive manner. Winners are not permitted to publicize their individual scores, however, an average score of 90 or above for 2007 program year boat models is required to earn this award.
“Our dealers and staff work hard year-round to ensure the utmost in customer satisfaction across the board and I am extremely proud of what they have accomplished. We take pride in being the only all-welded aluminum boat manufacturer to earn this recognition.” adds Bolton. |